Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

Hard Rock Hotel Cancun - All Inclusive | Resort in Cancún

| 7.9 (635 Reviews) |   Pet Friendly  13 Bathrooms  80 Guests
Zona Hotelera Resort | Hard Rock Hotel Cancun - All Inclusive

Resort in Zona Hotelera, Cancún

Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies. The suites at Hard Rock Hotel Cancun All Inclusive feature free WiFi and free music streaming channels along with a fully stocked mini-bar with sodas, bottled water, juice & domestic beer Hard Rock Hotel Cancun All Inclusive provides guests with a large variety of luxurious amenities and facilities. Guests can enjoy a spacious outdoor pool overlooking the ocean, 2 on-site tennis courts and a full-service spa. There are also 5 gourmet restaurants located on-site, featuring a variety of international cuisine. With a kids and teen club, live nightly entertainment and organized tours of the area, guests of all ages can have an unforgettable stay at Hard Rock Hotel Cancun All Inclusive. On-site car hire service also makes nearby attractions, such as Chichen Itza, and Ek-Balam, easily accessible.

Hard Rock Hotel Cancun - All Inclusive is located in Cancún.

This 515 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Pool, Designated Smoking Area, and several others. This is a 5 star rated property and has over 635 reviews with the average score of 7.9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 515 Bedrooms Resort if you want to learn more about this Hotala.co.za place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hard Rock Hotel Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulcan Km 14.5 Hotel Zone, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Coffee house on site
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Bar
  • Restaurant
  • Breakfast in the room
Parking
  • Accessible parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
Activities
  • Waxing services
  • Beach
  • Entertainment staff
  • Ping-pong
  • Spa/Wellness packages
  • Game room
  • Body wrap
  • Manicure
  • Spa facilities
  • Yoga classes
  • Beachfront
  • Hair coloring
  • Fitness center
  • Private beach area
  • Spa
  • Makeup services
  • Hairstyling
  • Tennis equipment
  • Playground
  • Tennis court
  • Back massage
  • Kids' club
  • Pedicure
  • Full-body massage
  • Neck massage
  • Couples' massage
  • Live sports events (broadcast)
  • Golf course (within 2 miles)
  • Facial treatments
  • Karaoke
  • Hot tub/Jacuzzi
  • Beauty services
  • Haircut
  • Massage
  • Fitness
  • Spa lounge/Relaxation area
  • Pool table
  • Live music/Performance
  • Locker rooms
  • Hair treatments
  • Body treatments
  • Evening entertainment
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Air conditioning
  • Facilities for disabled guests
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Elevator
  • Pet friendly
  • Safe
  • Convenience store on site
Guest Services
  • Room service
  • Babysitting/Child services
  • Concierge
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Baggage storage
  • Suit press
  • Lockers
  • Valet parking
  • Ironing service
  • 24-hour front desk
  • Express check-in/out
  • Dry cleaning
  • Shuttle service
  • Tour desk
  • Meeting/Banquet facilities
  • Airport shuttle
  • ATM on site
  • Laundry
  • Airport shuttle (additional charge)
  • Pet bowls
  • Hair/Beauty salon
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
Spa
  • Pool with view
  • Beach chairs/Loungers
  • Beach umbrellas
  • Waterslide
  • Shallow end
  • Kids' pool
  • Pool bar
  • Infinity pool
  • Fenced pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that the family room at this hotel is only available for people traveling with children, infants from 0-3 years old are free, all children from 4 to 17 years old extra charges apply, when traveling with pets, please note that an extra charge of usd 150 per pet applies. stays of more than 7 nights, 150 usd will be charged for each week, per pet. dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. specific rooms only, restrictions apply. for more information, please contact the property directly using the contact details in your confirmation, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.06
Location:
8.81
Staff:
7.93
Facilities:
7.56
Comfort:
8.16
Cleanliness:
8.09
Ruben
Sep 29, 2025 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location
Negative: Seems kind of old some parts of the hotel like restaurants
Summary: It was ok according to the category
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Ocean View Double
Room Type: Double
Room Size: 40 m2
2 Full bed(s) Bed
Deluxe Ocean View Double

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Deluxe Lagoon View Double
Room Type: Double
Room Size: 40 m2
2 Full bed(s) Bed
Deluxe Lagoon View Double

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Lake view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Deluxe Family Lagoon View (Two Bedroom)
Room Type: Apartment
Room Size: 80 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Deluxe Family Lagoon View (Two Bedroom)

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Interconnecting room(s) available, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

View

Lake view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Deluxe Lagoon View King
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
Deluxe Lagoon View King

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Lake view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Diamond Ocean View King
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
Diamond Ocean View King

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
King Room with Sea View
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
King Room with Sea View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Apartment
Room Type: Apartment
Room Size: 80 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Apartment

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Interconnecting room(s) available, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

View

Sea view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Room
Room Type: Double
Room Size: 80 m2
4 Full bed(s) Bed
Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Interconnecting room(s) available, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Triple Room
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Room
Room Type: Double
Room Size: 40 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Towels, Shampoo, Hairdryer, Private bathroom, Conditioner, Toilet paper, Bathtub

General

Air conditioning, Smoke Alarm, Key card access, Safe, Laptop safe, Iron, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Internet

Wireless internet

Kitchen

Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Deluxe King Room Classic
Room Type: Double
1 Queen bed(s) Bed
Deluxe Double Room Classic
Room Type: Double
2 Full bed(s) Bed
Deluxe King Lagoon View Classic
Room Type: Double
1 Queen bed(s) Bed
Deluxe Double Lagoon View Classic
Room Type: Double
2 Full bed(s) Bed
Deluxe King Ocean View Classic
Room Type: Double
1 Queen bed(s) Bed
Deluxe Double Ocean View Classic
Room Type: Double
2 Full bed(s) Bed
Diamond Ocean View King Classic
Room Type: Double
1 Queen bed(s) Bed
Deluxe Family Lagoon View Two-Bedroom Classic
Room Type: Suite
1 Full bed(s) Bed
1 Full bed(s) Bed
Deluxe Family Ocean View Two-Bedroom Double Beds Classic
Room Type: Suite
4 Full bed(s) Bed
Apartment
Room Type: Apartment
Room Size: 80 m2
1 Twin bed(s) Bed
Double Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $383 per night with includes Parking, Pet Friendly, Pool, Designated Smoking Area, Business Services, Guest Services, Entertainment, Child Friendly, Oceanfront, Transportation/Shuttle, Sports/Activities, Spa, Bar, Hot Tub, Laundry, Air Conditioner, Wheelchair Accessible, Ocean View, Security/Safety, Restaurant, Breakfast, Internet, View, Private Beach, Balcony/Terrace, Accessibility, Wellness Facilities with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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